News / Marriott International hosted in-person customer event in Orlando, USA

Marriott International hosted in-person customer event in Orlando, USA

🕔 September 1, 2021
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Marriott International hosted its largest in-person customer event since the start of the pandemic between August 24-27, 2021. The event was a milestone for the company’s “Connect with Confidence” program, a global initiative by Marriott Bonvoy Events. It provides industry-leading resources and innovative solutions for hosting meetings and events today.

Anthony Capuano, Chief Executive Officer at Marriott International, said:

“Meeting with our corporate and association customers face-to-face at The Exchange reminds me of the power, energy, and connection that we get from being together in person – it’s an experience that can’t be replaced by screens and emails.”

“The Exchange” event took place at Walt Disney World Swan and Dolphin in Orlando, Florida. It brought together nearly 800 attendees, including corporate and association meeting professionals, as well as Marriott executives and sales professionals. The event was themed “All for One” and illustrated for customers how they can host in-person events while prioritizing attendees’ well-being, as the COVID-19 landscape continues to evolve. Marriott implemented enhanced protocols before and during the meeting, and all attendees were required to provide either a COVID-19 vaccine validation or proof of a negative COVID-19 test in advance of the event.

In addition, customers experienced various “Connect with Confidence” elements and industry-leading best practices both before and during the event. Attendees participated in industry meetings, collaborative breakout sessions, volunteer opportunities, and in-person networking sessions, including a marketplace connecting customers with 115 hotels.



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